Employers and payers are coming up w/more and more innovative ways to get members access to care outside of traditional office/hospital visits. The use of telemedicine is not new; however, telemedicine in kiosks placed in the workplace is. There are some obviously immediate benefits: employees don’t have to delay or not come into work to see a medical professional, faster access to care, and a more inexpensive option for payers and providers.
As technology enables swift changes to healthcare, will the payer-provider infrastructure keep pace? For instance, will a new place of service code for ‘kiosk’ be added? A new CPT code for ‘kiosk visit-routine evaluation’ be added? How will the service be priced? Will EMRs be modified to allow patient registration and flow of clinical and patient information from this type of environment?